Programmed and Non-programmed Decisions

(It will be a good idea to read the previous posts on the subject for better understanding).

• Programmed decisions are those decisions that can be pre-specified by a set of rules or decision procedures.
• Programmed decisions are reflected in rulebooks, decision tables and regulations.
• Programmed decisions imply decision making under certainty because all outcomes must be known.
• Non-programmed decisions have no pre-established decision rules or procedures.
• Non-programmed decisions may range from one-time decisions relating to a crisis to decisions relating to recurring problems where conditions change so much that decision rules cannot be formulated.
• Programmed decisions can be delegated to lower hierarchical levels in an organization or automated.
• Non-programmed decisions generally cannot be delegated to lower hierarchical levels or automated.

(Refer our High Quality Management Encyclopedia “Management Universe” at: http://management-universe.blogspot.com/)

For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website: http://shyam.bhatawdekar.com